Privacy Policy

1. Introduction

Axis Resolutions, Inc. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, contact us by phone or text, or use our technology services.

2. Information We Collect

We may collect and store the following information:

• Name – used to identify and communicate with you.
• Email Address – used to send service updates, respond to inquiries, and provide support.
• Phone Number – used for calls and text messages related to service inquiries, support, and updates.

We collect this information directly from you when you:

• Contact us through our website or email.
• Call or text our business phone number.
• Engage our services or request support.

3. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

• Responding to your questions, requests, or support needs.
  
• Sending important updates related to your services.
  
• Managing our client communications and relationships.
• Maintaining internal records and improving our services.

We do not sell, rent, or trade your personal information with third parties.

4. How We Protect Your Information

We use appropriate technical and administrative safeguards to protect your personal information from unauthorized access, loss, or misuse.
Examples include:

• Secure communication and storage systems.
• Restricted access to customer data.
  
• Routine monitoring of our systems for potential vulnerabilities.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
You may request deletion of your personal data at any time (see Section 8 below).

6. Sharing Your Information

We may share limited information with trusted third-party providers who assist in our operations (such as communication platforms or service management tools). These providers are required to keep your information secure and use it only for the purpose of providing their services to us.

7. Cookies and Website Analytics

No personally identifiable information is collected through cookies unless you provide it directly through a contact form.

8. Your Rights and Choices

You have the right to:

• Request a copy of your personal information.
• Request correction or deletion of your information.
  
• Opt out of communications at any time.

To exercise these rights, contact us using the information below.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Axis Resolutions, Inc.
Email: mgiese@axisresolutions.com
Phone: (678) 941-9445
Website: https://axisresolutions.com

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.